Lead Account Producer

Lead Account Producer

Posted 06.01.2022

The Jordan Brand Account Producer is responsible for leading Owen’s Jordan Brand team, overseeing project processes and client relationships for multiple Jordan projects.

Job Overview

The Jordan Brand Lead Account Producer is responsible for leading Owen’s Jordan Brand team, overseeing project processes and client relationships for multiple Jordan projects. You will work to understand the client’s business needs and ensure our internal creative teams drive successful client projects. You will also manage 3+ producers assigned to work on Jordan Brand account work. Project assignments may be focused across various types of projects: editorial production design, data analysis, UX/UI, development, ecommerce design and production, and strategic initiatives. No matter the goal, you’ll work closely with the relevant Department Leads on your team as you support the client, lead the project teams, and lead other Jordan producers.

Salary Range: $80,000 to $95,000

Areas of Responsibility

  • Client management skills: build strong client relationships, seamlessly progressing through periods of ambiguity, confidently working closely with clients to manage frequently changing priorities and needs.
  • Understand your client’s business and bring high-level strategic thinking to the partnership.
  • Conceptualize and write clear Statements of Work for existing retained work as well as any potential new interactive, digital, and branding projects.
  • Provide mentorship and guidance to other producers working on the team. Manage them, oversee their projects, and ensure the quality and effectiveness of their work.
  • Possess a deep knowledge of project scope, goals, deliverables, schedule, and process for all projects with your client.
  • Work with other client producers to determine and voice to the client if the scope or requests exceed agreed-upon terms.
  • Ensure contractor invoices, project expenses, and all other costs related to the projector client are sent to accounting.
  • Review deliverables (in support of the Creative Director or other creative lead) to ensure client requests are fulfilled on time.
  • Own the project process from start to finish. Know every step and push the work towards completion.
  • Manage deliverables and assets from the client and own internal systems, process, project organization, and documentation.
  • Own both client and non-client meetings, including scheduling, meeting agendas, and notes. Ensure the team is prepared for the meeting and has an action plan afterward.
  • Track team hours against the budget.

Areas of Influence

  • Manage project planning with the relevant Department Leads and client producers on your account.
  • Understand the client’s needs and act as the voice of the client to the internal team.
  • Understand the team’s questions, ideas, and process, and act as the voice of the internal team to the client.
  • Keep ears and eyes open for new business opportunities.
    • Look for opportunities to expand the current scope. Work with your client to help define goals and opportunities.
  • Work closely with the Creative Director to track creative team progress, deadlines, and deliverables.
  • Work with and support the other producers on your team to guide and mentor them
  • Work with Executive Producer to identify producer team growth opportunities within your clients project processes and tools.

Areas of Growth

  • Expand individual skill sets within your role.
  • Gain confidence and experience on different types of projects.
  • Improve communication and presentation skills.
  • Collaborate with people (project team) on other internal teams to solve client problems.
  • Further develop your people management and emotional intelligence skills

Other Skills:

  • Exceptional verbal and written communication in both team and client settings.
  • Schedule creation that is grounded in reality and accounts for dependencies.

Experience

  • 3-4 years of experience as a Producer/Project Manager with at least 2 years dedicated to a primary client.
  • 2+ years of experience with client relationship management
  • Experience with specific project types—editorial production design, data analysis, UX/UI, development, ecommerce design and production, and strategic initiatives— and using best practices within the delivery of said projects
  • Experience managing and mentoring direct reports



Note that you don't need to possess 100% of the qualities to be considered. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply.

Owen Jones' General Expectations

  • Commitment to the best possible work, especially when the well feels dry or it feels like “just another project.”
  • Honest, direct, and detailed communication.
  • Perpetually evolve your own skills; try new things and work inventively.
  • Use your unique experiences and skills to help push Owen Jones' creative executions.
  • Get to the heart of what it is you’re trying to solve; dig in deep and research.
  • Courage and wisdom to ask for help.
  • Be flexible and willing to assist in an array of tasks.
  • Attention to detail in everything you touch. The details are the end product.
  • Respect for your Owen teammates. Treat others as they would like to be treated. Lend a hand, pick up your slack, and don’t leave anyone behind. Remember that we will spend more waking time together than with almost anyone else, so make that relationship healthy and productive.

Benefits

  • Quarterly profit-sharing bonus.
  • Annual Personal Growth Budget: $300 per year at Owen (maximum of $1,500).
  • Leadership/executive coaching support.
  • Monthly Inspiration Day to be used on an inspirational activity of your choosing
  • Full benefits include company-paid medical, dental, vision, and life insurance, plus optional group life and disability insurance. FSA plan (for both medical and dependent care), life insurance, and comprehensive leave policies including family care leave, hardship leave, medical leave, and 12 weeks paid leave (plus 8 weeks unpaid) for new parents.
  • 401k participation after 90 days with immediate vesting and company match.
  • Annual paid time off, 15 days annually (prorated based on start date), ten Owen company holidays, plus Owen Holiday/Winter Break (December 24 – January 1)
  • Home office equipment budget.
  • Transportation/working from home expenses and cell phone reimbursement.
  • Physical offices in both Portland and Hood River. However, Owen embraces a hybrid work model and we want you to work where your work is best done. There are no minimum required days in-office and relocation is not required.

Welcome to All

Minds and hearts are what matter. Our unique experiences are what make us stronger. That’s why we’re proud to be an equal opportunity workplace. Owen Jones welcomes everyone regardless of race, ethnicity, color, religion, political affiliation, country of origin, marital status, parental status, sexual orientation, gender identity, gender expression, age, military affiliation, or ability.

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